If you preordered a Suiball hardware wallet, the project says it will not ship the device and will refund all preorder customers in USDC. Foresight News reported the closure on November 11, 2026, at 10:13 a.m. (UTC+8).
Suiball, a hardware wallet project in the Sui ecosystem, said the device had been developed and entered manufacturing, with initial shipments planned. According to the team, following several recent hardware wallet attacks in the industry, the Sui Foundation considered the risk of supporting such a project too high.
Suiball described two refund routes:
- On-chain preorders, which account for about 80% of orders: USDC will be airdropped directly to wallets holding the soulbound preorder NFT.
- Credit-card preorders: Customers will receive an email asking for a Sui wallet address. The team said it will conduct a second refund airdrop after collecting those addresses.
Suiball also said it will permanently delete personal information supplied by preorder customers, including names, email addresses, shipping addresses and phone numbers.
